Skip to content
Already have a reward? Activate Your Rewards Here ›
[ ] by Promotion Vault
Gamification

Keep members engaged, connected, and moving forward.

Gamification turns routine actions into moments people enjoy. Anticipation, choice, and play make each step feel more personal, build a sense of progress, and give prospects and members a reason to keep going right now.

Spin to Win One action Variable reward Scratch to Reveal One action Quiet reveal Scavenger Hunt Several actions In order Bingo Card Several actions Any order Get in the Game Time-boxed One round Streaks and Tiers Repeated action Rising value
However someone engages, their reward is only released after your club’s data confirms they completed the action.
How it works

Three steps to action

Every Play in PLAYBOOK is built the same way. Name the action, gamify it, and release the reward once the club's data confirms the action has been taken.

01

The action you need

This is a single moment in your funnel: Book the tour. Scan at the front desk. Leave the review. Refer a friend.
Name it in a single sentence.
02

The game that engages

Regardless of the game you pick, it has one job: to make the action feel like fun instead of a task on a list.

Choose what engages your audience.
03

Rewarded proof

Every reward is released only once there's a report, scan, or verified code, so you're never paying for actions that didn't happen.

Pay for real momentum.
THE GAMES

Six options. Pick the one that fits your needs.

One action or several. Once or every week. In order or in any order. The answers to those three questions will lead you to the game that's best for you.

Spin to Win

One action · variable reward

A prospect or member completes an action, then spins to reveal what they earned. The surprise adds excitement and gives them a reason to act now.

Best for
A single moment: opting in, leaving a review, booking a tour
In the wild. A pre-sale opt-in spins for Bucks the moment the four-digit code is entered.

Scratch to Reveal

One action · quiet reveal

A prospect or member completes one action, then scratches to reveal what they earned; creating a more personal moment of anticipation.

Best for
Moments that should feel personal rather than loud
In the wild. A friend who verifies by SMS scratches to see what their join is worth.

Scavenger Hunt

Several actions · in order

Guide members through a series of steps, with each completed action unlocking the next. Visible progress keeps them moving through the journey.

Best for
A journey with a right order: tour, join, first workout, PT intro
In the wild. The Momentum Journey runs seven checkpoints from opt-in to the ninety-day mark.

Bingo Card

Several actions · any order

Give members a range of activities to complete in the order they choose. Each square builds progress toward completing a row or the full card.

Best for
Habits and breadth, not funnels: classes tried, days attended
In the wild. Five classes in five different studios fills the row and pays out.

Get in the Game

Time-boxed · one round

Bring everyone into the same campaign for a limited time. A clear deadline creates urgency, while the shared experience makes it feel like an event.

Best for
Pre-sale, New Year, seasonal pushes, grand openings
In the wild. A pre-sale window where every tour booked before opening day earns a turn.

Streaks and Tiers

Repeated action · rising value

Encourage members to repeat valuable actions and build visible progress over time. As their streak or tier grows, so does their motivation to keep going.

Best for
Building lasting habits and increasing visit frequency.
In the wild. Twelve check-ins a month for three straight months moves the member up a tier.
HOW IT WORKS TOGETHER

Move more members from interest to action — and know what worked.

Fill this in for any Play

[A game] turns [an action] into an engaging moment that makes progress feel good and keeps people moving forward. [A timely reward] gives them a reason to act now and is released once [club data] confirms completion — connecting the action back to [a business outcome].

WHY IT STAYS RESULTS-BASED

The experience feels like a game. The outcome is earned.

Complete the action, earn the reward

Everyone who completes the required action earns a reward. There are no drawings or selected winners; the spin, scratch, or reveal simply makes the moment more engaging.

Your club’s data confirms the result

PLAYBOOK uses your reports, check-in data, QR scans, or verification tools to confirm when the required action happens. The rules are set in advance, so there's no gaming the system.

Your budget follows results

Reward value remains pending until the required action is confirmed. If the action isn’t completed, the reward isn’t released — keeping your spend tied to measurable results.

Match it up

Choose the game that fits the goal.

The action you need Reach for Because
Book a tour Get in the Game The window is short and shared, so a deadline beats a prize.
Show up for the first workout Scavenger Hunt It is one checkpoint in a sequence that has a right order.
Leave a review Spin to Win One action, done once, with a reveal that makes it worth doing today.
Refer a friend Scratch to Reveal The personal reveal fits the one-to-one nature of a referral.
Try more of the club Bingo Card The actions have no required order, only a pattern to fill.
Keep coming back Streaks and Tiers Frequency is the goal, so the value has to climb with it.

Choose the action. We’ll build the Play.

Tell us what you want prospects or members to do and how your club tracks it. We’ll build the game, member experience, and reward rules around your existing process.