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[ ] by Promotion Vault
Pricing

Pay for results, not rewards.

No setup costs. No monthly fees. Every PLAYBOOK feature is included. For applicable Rewards Vault rewards, a 10% service fee applies when a reward is sent, and the reward's face value is charged only when the recipient claims it – so unclaimed value stays in your wallet.

All features included

Build and run any Loop with no setup costs and no monthly fees.

Performance-based pay

Pay a 10% service fee when a reward is sent. Pay face value only when a member claims the reward.

Every feature, included

Everything needed to build, launch, and measure a Loop is included. There is no feature tier to buy into.

Rewards Vault security infrastructure
First-party verification and consent records
Stripe integrated funding and payments
Engage surveys and data
Access to API and integrations
No setup or activation fee
Dedicated success coach
Customizable emails and landing pages
Rewards automation
Branded rewards account for recipients
Access to full reward catalog
Three ways to send rewards
Free funding option
Included with every Loop

Rewards Vault security infrastructure

Payments, identity, and reward delivery run on the same secured platform for every Loop.

Full detail is in the Data Processing Addendum.

Stripe integrated
Funding and payment processing run through a secure Stripe integration. No payment account data is stored or processed on the Promotion Vault platform.
Google Cloud–native architecture
Built on Google Cloud Platform, inheriting its SOC 2, ISO 27001, and PCI controls.
Encrypted and access-controlled
Personal data is encrypted in transit and at rest, with role-based access controls, platform logging and monitoring, and regular review of access privileges.
Verified identity and delivery
SMS verification establishes the participant record, and Cloudflare provides network, web application, and DDoS protection in front of it.
First-party data

Every Loop matches back to one verified, opted-in record.

Every participant verifies access to their mobile number and opts in directly. That creates one trusted record that PLAYBOOK uses to connect every later action to the same person. No anonymous recipients or purchased lists.

Consent terms are set out in the Terms of Service – Recipient and the Privacy Policy.

01
The participant verifies themselves
A six-digit text code confirms that the participant can access the number they provided and creates their verified record.
02
Opt-in is explicit and voluntary
Participants clearly opt in to both your business and Promotion Vault through an online form, an in-person request, or another consent process. Consent is never required to make a purchase.
03
Consent is recorded with the record
Each record stores when and how consent was given, along with the participant’s phone number and relevant message activity.
04
Every action connects to the same person
Whether an action arrives through a data feed, QR code, secure link, or referral, PLAYBOOK connects it to the same verified participant before releasing a reward.
05
Opt-out is honored everywhere
Participants can reply STOP at any time to end text messages or HELP to reach support. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.
ZERO-WASTE REWARDS

Put more of your budget behind the actions that grow revenue.

You never fund the full value of every reward upfront. Reward value is charged only when the recipient claims it, so unclaimed value stays in your wallet. That gives you more flexibility to invest in the moments that matter most — such as booking a tour, joining, completing onboarding, or returning to the club.

Fund reward value when it’s used
A 10% service fee applies when a reward is sent. Pay the reward value only when the recipient claims it.
Invest more in high-value actions
Use the value saved on unused rewards to test stronger offers around the actions most likely to move prospects and members forward.
Adjust each Loop as you learn
Set a different reward value for each action, then refine it between campaigns based on participation and results.

3 ways to fund

Fund fast, for free, or with ease.

Credit Card

The fastest way to reward. Funds available instantly.

3.5% fee

Direct Wire

Wire funds into your account. Funds available in 1-3 days.

Free

ACH

Link your bank account. Funds available in 5-7 days.

0.8% fee

Every fee, stated plainly

Pay for results, not rewards. The reward's face value is charged only when a recipient claims it – unclaimed value stays in your wallet. The 10% service fee applies to every reward sent through Rewards Vault, from all Playbooks. Other reward types, including discounts, merchandise, passes, and free products, follow their applicable terms. Full commercial terms are in the Terms of Service – Subscriber.

Reward Fee
Face value
The face value of the reward, charged only when the recipient claims it. Unclaimed value stays in your wallet.
Service Fee
10%
Charged when a reward is sent through Rewards Vault, from all Playbooks. US orders; Canadian orders are subject to an additional 5%.
Setup
$0
No setup fee, no activation fee, and no recurring platform cost.
Credit card funding
3.5%
Processing fee on funding or orders paid by credit card. $5.00 minimum funding amount per transaction.
ACH funding
0.8%
Link your bank account. Funds are available in 5-7 days.
Direct wire funding
Free
Wire funds into your Vault Pay Account. Funds are available in 1-3 days.
Data Integration Fee
$10
Charged to your funding account for each active integration, configurable per team.
Inactivity Fee
$1 or 10%
Applied monthly to accounts with no transactions for six months, starting 181 days after the last transaction, until the balance is $0. You can request a refund or reactivate at any time.

More than software. We help you drive the results.

We do not hand you software and leave. A dedicated success coach helps you turn on the behaviors you want more of and shows a clear line from floor activity to revenue, with email support every step of the way.

Ready to build?

Choose the action you want to move. Promotion Vault will help identify the moment, design the experience, and put Rewards Vault underneath it.