Review Play · Feedback and advocacy
Reward honest feedback, stay policy-safe.
First-party feedback is rewarded. The public review request is offered separately, and never conditioned on sentiment.
The reward is released for completing the feedback, regardless of the rating. That separation is what keeps the program compliant while still producing public proof from verified customers.
How it fires
Three ways in. Same verified record.
Data feed
A conversion or visit event triggers the request automatically, so feedback arrives while the experience is fresh.
QR code
A code at the desk or on a receipt opens the feedback request for anyone, verified in the moment.
Sent link
A sent link after the visit is the most common trigger — no integration required.
What the person sees
Real screens from the live experience
Email request → feedback → verify → rate → scratch → revealed → share or private note
Reward structure
A weighted scratcher keeps cost predictable while the reveal keeps completion rates high.
Completed feedback
Base tier — the majority of reveals
$2
Sprinkle tiers
Weighted to keep the average near base
$5 – $10
Rare tier
Occasional high reveal, fully cost-controlled
$25
Starting configuration for discussion. Values are set per customer, and every reward is paid on activation — no engagement, no reward fee.
Try it now
Run the feedback flow
Request, verification, star rating, scratcher, and the separately-offered public review.
Scan with your phone to run the live experience end to end. Same link works on desk cards and in decks.
Run this Play.
Promotion Vault will apply your brand, set the reward values, and put Rewards Vault underneath it. Most customers run this Play as built.