Upgrade Play · Active customer to higher value
Create momentum around the upgrade.
A personalized offer lands at the moment the customer is already engaged, and the reward releases on the upgrade itself.
Eligibility comes from the customer’s own data, so the offer only reaches people who can actually take it. The reward is paid on the completed upgrade, not on opening the message.
How it fires
Three ways in. Same verified record.
Data feed
The eligibility list and the completed upgrade both come from the customer system, so the play runs without staff involvement.
QR code
A desk code lets staff hand the offer to a member in conversation, verified on the spot.
Sent link
A sent link carries the personalized offer to members who are not in the building.
What the person sees
Five screens, trigger to next action01 · Trigger
02 · Verify
03 · Engage
04 · Upgrade
05 · Completed
Reward structure
A smaller reward for engaging with the offer, and the real reward on the completed upgrade.
Offer engaged
Instant scratcher on the verified opt-in
$2
Upgrade completed
Released when the higher tier starts
$25
Add-on purchased
Released on the add-on transaction
$10
Starting configuration for discussion. Values are set per customer, and every reward is paid on activation — no engagement, no reward fee.
Try it now
Demo pending
This Play runs on the same infrastructure as the others. A live upgrade experience has not been published yet.
No live demo published for this Play yet. Send the experience URL and the QR code goes here — it will work on desk cards and in decks.
Run this Play.
Promotion Vault will apply your brand, set the reward values, and put Rewards Vault underneath it. Most customers run this Play as built.