The agreements that govern use of the PV Services. Each document is reproduced from promotionvault.com; the version published there is always the operative one.
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Choose the action you want to move. Promotion Vault will help identify the moment, design the experience, and put Rewards Vault underneath it.
The agreements that govern use of the PV Services. Each document is reproduced from promotionvault.com; the version published there is always the operative one.
This Privacy Policy describes how Promotion Vault, an Arizona Corporation (“Promotion Vault,” “we,” “us,” or “our”), collects, uses, and protects your information when you use our website at promotionvault.com, our services and applications (collectively, the “PV Services”), and our messaging programs.
By using the PV Services, you agree to this Privacy Policy, the Promotion Vault Terms of Service – Subscriber, the Promotion Vault Service Level Agreement, and the Promotion Vault Data Processing Addendum. Capitalized terms used but not defined here have the meanings given in the Terms of Service or DPA, as applicable.
We may collect the following categories of personal information:
We use your information to:
By submitting your phone number through our website or other opt-in methods, you expressly consent to receive SMS messages from us in accordance with this Privacy Policy and our Terms of Service.
Program Description. Our SMS messaging program may include account notifications, customer service communications, service updates, and promotional and marketing messages (where applicable).
Message Frequency. Message frequency varies based on your interactions, account activity, and preferences.
Opt-In Disclosure. By opting into SMS communications you agree to receive recurring messages from us; consent is not a condition of purchase; and your consent is governed by our Terms of Service.
Opt-Out Instructions. You may opt out at any time by replying STOP. Once you opt out, you will no longer receive SMS messages unless you opt in again.
Help Instructions. For help, reply HELP, or contact us using the information below.
Message and Data Rates. Message and data rates may apply depending on your wireless carrier and service plan.
Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted as described in our DPA.
Promotion Vault uses third-party Sub-Processors to support the PV Services, including providers of cloud infrastructure, transactional email and SMS, payment processing, customer support, reward fulfillment, and data validation. The current list of Sub-Processors, with descriptions of the data each Sub-Processor processes and the purpose for which it does so, is available in Exhibit A to the Promotion Vault Data Processing Addendum.
Each Sub-Processor is contractually bound to maintain appropriate safeguards consistent with this Privacy Policy and applicable data protection laws.
We process personal data in accordance with our Data Processing Addendum, which defines how data is handled, processed, and protected, and which lists our Sub-Processors.
Your use of the PV Services, including SMS communications, is also governed by our Terms of Service – Subscriber and our Service Level Agreement. Together with this Privacy Policy and the DPA, these documents describe the legal terms, service commitments, and data-protection commitments that apply to your use of the PV Services.
Promotion Vault implements commercially reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Specific technical and organizational measures, including our infrastructure security posture and breach-notification commitments, are described in Section 9 of the DPA.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal data, we will notify you and any required authorities as described in the DPA and in accordance with applicable law.
We retain personal information for as long as is necessary to provide the PV Services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will delete, anonymize, or aggregate it consistent with our internal data retention policy and the DPA.
Depending on your jurisdiction, you may have rights to:
The PV Services are intended for individuals 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact [email protected] so we can take appropriate action.
Our website and the PV Services may contain links to third-party websites, including Merchant gift card sites and integration partners. We are not responsible for the privacy practices of those third parties. Your interactions with third-party sites are governed by their own privacy policies and terms.
Promotion Vault is headquartered in the United States and stores personal data primarily on infrastructure located in the United States. If you access the PV Services from outside the United States, please be aware that information collected from you may be transferred to, processed, and stored in the United States. By using the PV Services from outside the United States, you consent to this transfer, subject to the protections described in this Privacy Policy and the DPA.
We may update this Privacy Policy periodically. Material changes will be communicated through the PV Services or by email to the address associated with your account, and the updated effective date will be posted at the top of this Privacy Policy.
By using the PV Services and opting into communications, you acknowledge this Privacy Policy; agree to our Terms of Service and Service Level Agreement; accept the data practices described in this Privacy Policy and the DPA; and consent to receive SMS messages under the terms outlined above, where you have opted in.
Choose the action you want to move. Promotion Vault will help identify the moment, design the experience, and put Rewards Vault underneath it.