Member to Promoter.

Verify, visit, onboard, review, refer.

Use a data feed wherever 10 Fitness can provide one, and a controlled QR code or link everywhere else. Five rewarded stages run off one verified record, and the last stage turns the member into the source of the next one.

Reward the next right action.

Each stage runs on its preferred trigger, with a fallback behind it, and every reward matches back to the record created at stage 01.

Stage 01 of 05 QR / link

A new member verifies, opts in, and gets rewarded in the same session.

Every later stage needs something to match against. This is where the anchor record and the retained Rewards Vault session are created.

Trigger

QR / link · always available

1. The new member scans the welcome code, or opens the link sent after joining.
2. They enter name, mobile, and optional email, and agree to the SMS terms.
3. A four-digit code arrives by SMS and is entered back — the record is now verified.
4. The mystery reward is scratched, revealed, and banked in their Vault.

Reward

$2

Mystery reward, revealed by scratch

Verification

Name, mobile, SMS terms, then a four-digit code entered back. The record is verified from that point on.

Staff effort

None beyond having the welcome card or desk poster in place.

Stage 01 · what this stage looks like

Scroll sideways to walk the screens

Trigger, sign-up, SMS verification, and the scratcher reveal. Rewards Vault demo export, recolored to 10 Fitness red; member-facing copy still shows the demo brand name.

Stage 02 of 05 Data feed

The club system reports the visit and the reward releases itself.

Getting a new member back through the door the first time is what turns a signature into a routine. Rewarding it removes the friction between joining and showing up.

Trigger

Data feed · check-in export

1. The check-in export arrives from the club system.
2. The record matches the verified anchor created at Stage 1.
3. The reward is released to the running balance with no screen for the member to complete.
4. An SMS points them back into their Vault to claim it.

Reward

$10

Released on the matched check-in

Verification

The check-in record matches the verified anchor created at stage 01.

Staff effort

None. Fallback is a front-desk QR code scanned by the member on the first visit.

Stage 02 · what this stage looks like

Scroll sideways to walk the screens

The check-in feed matched to the anchor record, and the reward released. Rewards Vault demo export, recolored to 10 Fitness red; member-facing copy still shows the demo brand name.

Stage 03 of 05 QR / link

Follow-through, not intent.

Onboarding is where a new membership becomes a habit. Paying on completion rather than booking keeps the reward attached to the outcome that matters.

Trigger

QR / link · trainer reveals the completion code

1. The member books and attends their onboarding session.
2. The trainer reveals the completion code at the end of it.
3. The member scans while they are still in the club, and the reward releases against the same verified record.
4. The feedback request is queued from this completion event.

Reward

$10

Released on completion

Verification

The completion scan releases against the same verified record.

Staff effort

The trainer reveals the completion code at the end of the session.

Stage 03 · what this stage looks like

Scroll sideways to walk the screens

The completion code and the reward landing. Rewards Vault demo export, recolored to 10 Fitness red; member-facing copy still shows the demo brand name.

Stage 04 of 05 Review Boost

Private feedback and public proof, kept separate.

Feedback from a verified new member is worth more than volume, and separating private feedback from public review requests keeps the program policy-safe.

Trigger

Conversion event + Review Boost link

1. The onboarding completion event hands off to Review Boost.
2. The member rates the experience and adds a comment.
3. A public review request is offered separately, never conditioned on sentiment.
4. Verified completion releases the reward into the same balance.

Reward

$5

Paid on verified completion

Verification

Verified completion of the feedback step releases the reward into the same balance.

Staff effort

None. The request is queued from the onboarding completion event.

Stage 04 · what this stage looks like

Scroll sideways to walk the screens

The feedback request and the verified completion. Rewards Vault demo export, recolored to 10 Fitness red; member-facing copy still shows the demo brand name.

Stage 05 of 05 Referral Hub

The new member becomes the promoter.

By this point the member has been verified, rewarded, and asked for their opinion. Referral is the natural next action, and it feeds the top of the same program.

Trigger

Personal Referral Hub link

1. The member opens their private referrer hub, gated behind SMS.
2. They share a personal link or code with a friend.
3. The friend lands on a named invitation and verifies their own number.
4. Only then does the referral reward pay — verified and consented on both sides.

Reward

$5 each

Paid when the friend verifies

Verification

The friend verifies their own number, so both sides are verified and consented before the reward pays.

Staff effort

None. The hub is private and gated behind SMS.

Stage 05 · what this stage looks like

Scroll sideways to walk the screens

The referral hub and the friend’s verification. Rewards Vault demo export, recolored to 10 Fitness red; member-facing copy still shows the demo brand name.

The member experience

Feed where there is one, QR or link where there is not.

Every stage has a preferred trigger and a fallback behind it, so the program runs at clubs with an integration and clubs without one.